When a garment reaches us at Dorking Drycleaners, the first step in our process is detailing. The item is carefully examined to determine the type of fabric and construction methods used. Following this, a surface inspection is conducted to pinpoint, identify, and record any marks or imperfections. To prepare the piece for cleaning, our specialists then temporarily remove or safeguard buttons, embellishments, and intricate detailing.

Stain removal is a critical step in our meticulous seven-point garment care process. As part of the detailing stage, we identify any marks or stains that may not be effectively removed through standard cleaning. Our experienced specialists then concentrate on these specific areas, working carefully to lift the stains with the utmost gentleness. To achieve this, they employ either time-tested traditional methods or cutting-edge modern techniques.

Cleaning is the third and most essential step in our garment care process. Once materials, construction, and detailing have been assessed, our specialists determine the ideal cleaning method, whether it be hand-cleaning, laundering, or dry cleaning. For dry cleaning, we rely exclusively on the gentlest, non-toxic solutions. By combining meticulous care, advanced techniques, and the most sustainable cleaning practices, we consistently deliver exceptional results.

Cleaning is the third and most essential step in our garment care process. Once materials, construction, and detailing have been assessed, our specialists determine the ideal cleaning method, whether it be hand-cleaning, laundering, or dry cleaning. For dry cleaning, we rely exclusively on the gentlest, non-toxic solutions. By combining meticulous care, advanced techniques, and the most sustainable cleaning practices, we consistently deliver exceptional results.

As part of the detailing process, our specialists identify any minor repairs your garments may require. These will be reviewed with you to outline the necessary work and incorporate it into the treatment plan. With expertise and precision, our craftspeople can fix hems, mend open seams, tighten loose buttons, and restore any missing details.

After completing the initial five stages, our specialists carefully examine your garments to confirm that every step has been executed to the highest standard. A formal inspection is conducted, focusing on cleanliness, overall appearance, the precision of any repairs, and immaculate hand-finishing. This thorough process guarantees that every item entrusted to us is returned to you in perfect condition.

At Dorking Drycleaners, we understand the importance of aesthetics and recognize that proper packaging is essential for the safe delivery of your items. Using branded tissue, custom hangers, and specially designed bags and boxes, we ensure your garments are returned securely to your wardrobe. As an environmentally conscious company, we make every effort to minimize packaging, recycle, and reduce waste wherever possible.